We have a full team, especialized in serving you, and in fulfilling all your needs, as well as in answering all your inqueries. This is done on telephone, or by e-mail or by Fax or through letters or by contacting the customer service directly. For those who are seriously interested in and who have a desire for buying an astronomical telescope or spare parts, To inquire about all the prices of both used and new sets, please visit our site on the internet or visit one of our fairs at Tanta, Arab Republic of Egypt.In case of any desire to buy any of our goods, please send the following information:
The Method of Transaction:
Your name, your full address, your phone number, your e-mail, the type of the required telescope, as well as its model, and any extra – options
The price of the telescope can be sent or transferred to our bank account.
It can be sent through Western Union.
The Methods of Shipment:
Shipment inside the Arab Republic of Egypt to any governorate can be done through the regular mail or by private shipment companies such as DHL, EMS and Federal Express.
Shipment outside the Arab Republic of Egypt to all Arab or European countries:
Shipment by sea to the Gulf area, for example, usually takes eight weeks.As for Shipment by air it usually takes from two to four weeks.That is done provided we get the full expenses before shipment.
The Expenses of Shipment:
The expenses depend on the method of shipment as well as the method of packaging, both of which are done according to the choices of the client , whether by air or by sea . After the telescope is ordered and after paying the expenses, the process of shipment can be started according to the schedule and the date agreed on. After a place has been reserved on board of a ship or on the shipment plane for the telescope, you will be notified on the name of the means of transportation and the expected arrival time.As soon as you transfer the full expenses, we will send you the bill of lading and all the papers of the telescope, so that you may get the telescope or the spare parts at the specified location.
Possible Means of Payment:-
You can pay cash or through bank transfer to our bank that will send you all the bank data by e-mail or by Fax.